Effective Date: May 5, 2020
Last Updated: October 8, 2025
Welcome to EmergencyMusician LLC (“we,” “us,” or “our”). We are committed to protecting your privacy and maintaining transparency about how we handle your personal data. This Privacy Policy explains how we collect, use, share, and protect information when you interact with our website, platform, mobile applications, and related services (collectively, the “Services”).
By accessing or using our Services, you agree to this Privacy Policy. If you do not agree, please do not use our Services.
We collect information you provide directly to us, such as:
Name, email address, phone number, and account details
Payment information for transactions processed through our platform
Communication records, including emails, SMS, and in-app messages
Information submitted via forms (e.g., contact forms, applications, or opt-in checkboxes)
We may also automatically collect technical data such as:
IP address, browser type, device identifiers, and usage data
Location data (if you grant permission)
Activity logs related to your use of our Services
We use your information to:
Facilitate and manage bookings between musicians and event organizers
Process payments securely and issue receipts
Communicate important updates, confirmations, and support messages
Improve and personalize your user experience
Ensure compliance, prevent fraud, and protect the integrity of our platform
Send optional marketing or service-related communications (only if you’ve opted in)
We do not sell or share your personal information with third parties or affiliates for marketing or promotional purposes.
We may share your data only as necessary to perform our Services, including:
With subcontractors, outsourced service providers, and platform partners (such as payment processors, communication tools, or verification services) — strictly for service delivery purposes
With musicians or customers you engage with on our platform to facilitate a booking
When required by law, regulation, or legal process
To protect the safety, rights, or property of EmergencyMusician, our users, or others
All subcontractors and service providers handling data on our behalf are bound by confidentiality and data protection obligations consistent with this Privacy Policy.
By creating an account on EmergencyMusician, you agree to receive SMS updates about your bookings, account activity, and important service notifications. Message frequency may vary, and standard message and data rates may apply.
You can reply STOP at any time to stop receiving text messages.
If you also choose to subscribe to our email list, you may receive occasional marketing or promotional messages — you can unsubscribe from those anytime.
We retain your personal information for as long as necessary to provide our Services, resolve disputes, comply with legal obligations, and maintain accurate records. When data is no longer needed, it will be securely deleted or anonymized.
You may:
Access, correct, or delete your personal information
Opt out of marketing communications at any time
Request a copy of your data or limit how it is processed
To exercise your rights, contact us using the information below.
We implement industry-standard security measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction. While we strive for maximum security, no system can be guaranteed 100% secure.
Our Services may include links to third-party websites not operated by EmergencyMusician. We are not responsible for their privacy practices. We encourage you to review those policies before providing personal data.
We may update this Privacy Policy from time to time. Updates will be posted on our website with the revised “Last Updated” date. Continued use of our Services after such updates indicates your acknowledgment and agreement.
For any questions or privacy-related requests, please contact us:
EmergencyMusician LLC
📧 Contact@EmergencyMusician.com
🌐 www.EmergencyMusician.com
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